Frequently Asked Questions
Since Mann Clothing specializes in oversized fits, we suggest selecting one size smaller than your usual size if you are uncertain about sizing. For instance, if you typically wear a medium, consider choosing a small with us. Once you are comfortable, you can always opt for a larger size if you prefer a looser fit. Additionally, our sizing chart, which offers detailed measurements for each size, is available on our website to assist you in finding the perfect fit.
All of our tees are machine washable. We recommend air-drying them and avoiding dry cleaning. To prevent color bleeding and shrinkage, use cold water. Additionally, do not iron directly on the print.
A pre-order allows you to reserve an item that is available for purchase but will be shipped on the specified date. Please ensure you read the product description carefully for any items marked as pre-order.
Your order will be confirmed with a five-digit order number (e.g., #55555). We ship all orders within 24 hours of receipt, and you will receive an email containing your tracking information and estimated delivery date. Please check your spam folder if you do not see this email in your inbox.
Certainly, you can easily place an order over the phone through our WhatsApp chat. Simply provide the necessary product details and ensure to furnish accurate shipping information during the process.
Once an order is confirmed and assigned an order number, cancellations are not possible. We strive to fulfil orders promptly. However, adjustments to the size or product can be made if the order is in the 'unfulfilled' status. Once the AWB (Air Waybill) is printed for an order, modifications cannot be accommodated. To request changes, please promptly email mannclothing.co@gmail.com with your order number and the specific alterations needed, and our team will be pleased to assist you.
Modifications to the delivery address can be accommodated if the order remains in the "unfulfilled" status. However, once the AWB (Air Waybill) is generated for an order, adjustments cannot be made. To request a change, kindly email mannclothing.co@gmail.com promptly with your order number and the desired alterations, and our team will gladly assist you.
For credit note utilisation, please apply the code provided via email during the checkout process. Credit note is applicable solely for online purchases on our website.
Kindly be informed that any store credits issued have a validity period of 6 (six) month from the date of issuance. It is important to utilize the credit within this timeframe as it will expire thereafter.
For online purchases, payments can be made using the following methods: credit/debit cards, American Express, and UPI. Please note, currently we do not offer cash on delivery (COD) for online orders.
At our brand, we are committed to offering our clientele exclusive and distinctive designs that set them apart. Consequently, once designs or sizes are sold out, we do not replenish them. This commitment ensures that our customers experience the exclusivity of our brand and anticipate our forthcoming releases.
We recommend selecting a delivery address where someone is available to receive the order. If no one is present at the delivery address, our couriers will make two additional attempts before the order is returned to the origin (RTO). To prevent an RTO scenario, kindly notify us at mannclothing.co@gmail.com so that we can temporarily hold the shipment until you are available to receive it.
Yes, Simply Drop In An Email To mannclothing.co@gmail.com And The Team Will Facilitate A GST invoice Against Your Order.
For Custom Orders, Kindly Drop Us An Email To mannclothing.co@gmail.com And The Team Will Reach Out To You Shortly.
If You Have Received An Order Confirmation Email And A Follow-Up Email Mentioning That Your Transaction Has Failed, Do Not Worry. Your Order Will Be Shipped As This Would Be A Glitch With Our Payments Aggregator. Once An Order Number Has Been Generated, Your Order Will Be Shipped And Delivered As Per Our Policy.
E-Mail - mannclothing.co@gmail.com
Whatsapp - +91 99960-83977
Please send an email to mannclothing.co@gmail.com containing the order number along with images providing evidence of the defects. Upon verification, our team will respond to your email, confirming that the product will be returned to our warehouse, and a replacement will be shipped to you promptly.
Please submit an email to mannclothing.co@gmail.com including the order number and photographic evidence demonstrating the defects. Upon confirmation, our team will correspond with you via email, indicating that your product will be recalled to our warehouse for assessment, and a replacement will be dispatched promptly.
We provide shipping and delivery services for all our orders nationwide across India. For international shipping, contact our customer support team.
All online orders are dispatched from our fulfillment center situated in Panipat, Haryana.
All online orders placed on Mann Clothing qualify for free shipping nationwide. Additional charges for international orders are calculated based on the delivery address and are disclosed during the checkout process.
We dispatch all orders within 24 hours of receipt, unless otherwise indicated with a specified shipping date (applicable for pre-orders). We recommend checking your spam folder if our email was redirected there. Please allow 2-5 working days for delivery within the domestic region. International orders typically take 5-10 working days to be delivered.
The majority of our shipments are processed through BlueDart Air Courier Service, recognized as the swiftest domestic courier service provider. For regions with different pin codes, our shipping aggregator ensures allocation of the most efficient courier partner to expedite the delivery of your order.
Upon processing your order, you will receive an email containing your tracking information and an estimated delivery date, facilitated by our shipping aggregation service. For international orders, we engage a local courier service provider and will directly communicate the tracking number to you. Furthermore, an order confirmation message will be shared with you via your registered WhatsApp number.
Occasionally, logistical challenges beyond our control may result in shipping delays. Rest assured, we remain committed to fulfilling all confirmed orders in a timely manner.
In instances where logistical challenges arise beyond our influence, delays in delivery may occur. Should you encounter such delays, please do not hesitate to reach out to us, and we will promptly address the matter.
When placing orders for goods from our website intended for overseas delivery, please be aware that you may be subject to additional import duties and taxes upon arrival at the designated destination. Any supplementary charges for customs clearance are your responsibility. As we lack control over these fees and their potential amounts, we advise contacting your local customs authority for precise information prior to placing an order. Failure to settle these charges or refusal to do so may result in your order being returned to us, with shipping costs remaining non-refundable. Additionally, any expenses incurred in the return process will be deducted from any applicable refund. Under certain circumstances, customs may opt to destroy your order if duties and taxes remain unpaid. Regrettably, in such instances, we are unable to refund the product or shipping costs.
Our exchange policy extends to 7 days from the date of receipt for online orders. To initiate an exchange, place an exchange request on the website or kindly email mannclothing.co@gmail.com within this timeframe.
To maintain our product hygiene standards, all exchanges undergo a quality assessment by our team. Exchanges will be approved or declined based on this assessment. Please note that we reserve the right to refuse a return if the product has been used, damaged or missing tags.
Upon receipt of the returned item, you will receive confirmation that we will initiate the exchange process within 7-10 business days.
You can return a product for a refund within 7 days of delivery if it has defects related to stitching, printing, or packaging. The product must be returned in its original condition, and refunds are issued as a credit note after a quality check. For further information, please contact us via email at mannclothing.co@gmail.com, and our team will gladly assist you.